Advanced features. Simple usage.
Real-time updates, phone and screen notifications — no special hardware required.
Core Features
Real-time transparency
Live position and estimated wait time updates for better time management.
Multi-channel automatic notifications
Alerts when their turn approaches (SMS, email or push).
Analytics and reports
Wait metrics, peak hours and bottlenecks for better decisions.
Branding and multilingual
Custom name, texts and logo; multi-language support.
Admin web & mobile
Efficiently manage queues through an intuitive administrative interface.
Queue open/close scheduling
Easily manage queue opening and closing times based on your operational needs.
How it works technically
1
Step 1
Customer joins via QR or link and receives their token.
2
Step 2
smartQ updates progress and sends notifications when their turn approaches.
3
Step 3
Staff manages from dashboard and calls next (visual/audio alerts).
Feature Applications
Feature 1
Pre-entry: customer can join before arriving.
Feature 2
Delay visit: if running late, add buffer and keep place.
Feature 3
On-site display: show "who's next" on TV, tablet or mobile.
Feature Impact
Updates and notifications reduce uncertainty and improve experience.
Analytics for staffing and marketing (waits, peak hours, flow).
[Stat needed: "Average wait ↓ X%; NPS ↑ Y pts in 30 days."]
Technical Questions
"Do I need special hardware?"
No. Works with equipment you already have; web/mobile access.
"Does it fit my brand?"
Yes. Customize logo, texts and languages.
"What if I have a problem?"
Direct support from technical team when needed.
Experience the features yourself
Start your free trial and explore all features with no limitations.